How it works

Help center

Everything you need to know before your first detail.

1

Choose your service

Pick a package from Express to Premium Detail and add extras.

2

Pick time and place

Home, work, or anywhere you park — we come to the car.

3

Your detailer arrives

An approved Shine Dash detailer comes to your location.

4

Pay, tip, and rebook

One tap in the app, with before and after photos.

Frequently asked

Do you need water or power?

When you book, you tell us whether water and power are available at your location.

What if it rains?

Contact support and we'll help you reschedule.

How are detailers approved?

Applicants submit a driver's license, proof of insurance and portfolio photos, which Shine Dash reviews before approval.

How do refunds work?

Open a dispute in Support and our team responds within 24 hours.

Still need a hand?

Signed-in customers can message support directly from their account.

Go to support